Admin settings
Admin settings
Configure users, permissions, and your team’s recruiting workspace
Gem individual FAQsSAML configurations in GemI love Gem, how can I spread the word?Customizing your Gem home pageAdd and remove team membersTechnical requirementsData retention policyAdd a new user to GemGem custom fieldsGem pricingOffboard Gem usersGem access types and permissionsGem standard FAQsDo Not Contact company listWelcome to Gem’s all-in-one recruiting platform!Staffing plan: Customer FAQsClearing your cacheWhat browsers does Gem support?Is Gem available on mobile devices?Navigating your Gem home pageAdmins getting started guide(Internal) Profile page and Activity feed(Internal) License and user management options(Internal) SAML identity authentication(Internal) General interface FAQs(Internal) Domain and email address changes(Internal) Gem custom fields(Internal) Gem domains
Integrations
Integrations
Connect tools to streamline hiring workflows
Gem Scheduling
Gem Scheduling
Automate interview scheduling and reduce time-to-hire
Gem Scheduling: Importing Microsoft 365 users as interviewersGem Scheduling: Unschedulable interviews in Greenhouse[DRAFT] How do I configure a job for availability requests?Gem integrations: GoodTime MeetGem Scheduling: Customize company brandingGem Scheduling: Access permissionsGem Scheduling: Place holds on interviewers' calendarsGem Scheduling: Hiring meetingsGem Scheduling: Greenhouse subdomainsGem Scheduling: Initial setupGem Scheduling: Configure a Greenhouse API keyGem Scheduling: Zoom conflictsGem Scheduling: Configure a job for schedulingGem Scheduling overview videosGem Scheduling: Connect a CoderPad accountGem Scheduling: Supported ATSesGem Scheduling: The Gem Scheduling Chrome extensionGem Scheduling: Supported live coding toolsGem integrations: CalendlyGem Scheduling: The Scheduling QueueGem Scheduling: Set up Zoom for video conferencingGem Scheduling: Connect a HackerRank accountGem Scheduling: Set up a scheduling calendar in Google Workspace[DRAFT] How do I schedule custom interviews not found in my ATS?Gem Scheduling: Training programsGem Scheduling: Connect a Lever accountGem Scheduling: Set up Microsoft Teams for video conferencingGem Scheduling: SuperdaysGem Scheduling: Email templatesTop-of-funnel self-scheduling in GemGem Scheduling: Supported video conferencing toolsGem Scheduling: Solve the Google Workspace "Error 400: admin_policy_enforced"[DRAFT] What is the Interview Templates page?Gem Scheduling: Zoom Meeting hostsGem Scheduling: Set up a scheduling calendar in OutlookGem Scheduling: Available tokensSelf-scheduling in Gem guideGem Scheduling: Manage eligibilities and tagsGem integrations: Calendly V1 API key deprecationGem Scheduling: Interviewer seats and interviewer poolsGem Scheduling: Required permissions for Google WorkspaceGem Scheduling: Connect a Slack accountGem Scheduling: The self-scheduling workflowGem Scheduling: Supported calendar toolsGem Scheduling: Required permissions for Microsoft 365Gem Scheduling: The request availability workflowGem Scheduling: Add ‘ignore’ keywordsGem Scheduling: Microsoft 365 admin consentGem Scheduling: Set up Google Meet for video conferencingGem Scheduling: Training poolsGem Scheduling: Interview templatesGem Scheduling: Manage interviewersGet started with Gem SchedulingGem Scheduling: Self-scheduling links not showing full availability(Internal) Gem Scheduling: Overview(Internal) Calendly integration
Talent Compass
Talent Compass
Turn recruiting data into strategic insights and action
Talent Compass: Set up custom Greenhouse demographic data surveys for dashboards and Pipeline AnalyticsAutomated daily data exportsFiltersCustom groupingsYour custom field tokensDashboards: Overview and creationIndustry benchmarksTalent Pipeline: OverviewThe Pipeline Analytics dashboardCapacity Planner: Hiring and recruiter tablesGreenhouse stage transition rulesDEI race/ethnicity in GemTalent Pipeline: Status and SLA indicatorsDEI gender in GemForecasting and planning with Pipeline AnalyticsTalent Pipeline: Active vs. consolidated viewsSimilar prospectsCRM overviewPipeline Analytics overview guideTalent Pipeline: Weekly email exportGem Forms: Create and embed formsSchedule automated reportsResume book uploadPassthrough ratesGem data export format/schemaPipeline Analytics filters - SmartRecruitersAdding candidates from Greenhouse into GemForecasting and planningDashboard libraryGem ATS: Import candidates into jobs via CSVDashboards: Job requisition and interview data (Greenhouse)Stacked bar chartsStage outcomesGem jobs user oerviewPipeline Analytics: Stage mappingDrag and drop to add a person to GemPipeline Analytics: StagesDeleting or removing prospectsDashboard widgetsSource channel ROI calculatorPipeline Analytics - LeverPipeline Analytics: OverviewCapacity Planner: Insights and chartsAttribution In Pipeline AnalyticsGetting started with Capacity PlannerMerging duplicate Gem profilesDashboard reference lines for time-series widgetsFunnel view vs. Activity viewProspect scorecardsSaving and sharing reportsWhen does the week begin for stats?Data RefreshGetting started with Talent CompassData RefreshDashboards overview(Internal) How is time in stage calculated?(Internal) Capacity Planner overview(Internal) Pipeline Analytics filter guide(Internal) Data refresh overview(Internal) Talent Compass: Definitions and terminology(Internal) Dashboard library(Internal) Gem jobs: Talent Compass(Internal) Dashboards overview(Internal) Parent/child requisitions overview(Internal) Dashboards presentation view(Internal) Differences in Pipeline Analytics vs. the ‘Current Pipeline’ dashboard widget(Internal) Pipeline Analytics overview(Internal) Dashboard reference lines for time-series widgets(Internal) Pipeline Analytics debugging(Internal) Parent/child application linking in Talent CompassNo access
Talent Marketing
Talent Marketing
Build your employer brand and engage talent proactively
Verifying DNS records for Gem campaignsTalent Marketing: How to build and design a landing page on GemTalent Marketing: How to build a talent communityGem PagesCampaigns: Create branded emailsTalent Marketing: Events module(Internal) Talent Pipeline overview(Internal) Gem Pages(Internal) Branded campaigns: Collaboration and privacy overview(Internal) Career sites(Internal) Branded campaigns overview(Internal) Events module(Internal) Branded campaigns: Onboarding checklistGem integrations: Splash
People
People
Organize projects, candidate pools, and hiring workflows in one place
Prospect Search: Saved search automationsCreate talent pools with Prospect SearchProspect Search: Filters guideCreating a Project in GemProjects overviewUploading CSVs to GemSharing and collaborating with GemImport candidates and prospects to Gem ProjectsOrganize Projects with Project fieldsHow to create a Project in GemProject fields best practicesHiring Manager guideHanding off work in GemReviewsCross-domain Project sharingTalent pools best practicesTransferring candidates between Gem projectsUsing Prospect Search for ATS rediscoveryGem Talent CommunityATS candidate rediscovery (ATS search)Configuring default Sequences for a ProjectProspect Search: Overview guideGetting started with Gem Projects: Overview and dashboardApplication ReviewCustom fields in Gem: Organizing candidates and projectsProspect Search: "Likely to Move" saved search filterCreating and organizing team-wide talent pools in Gem: Best practicesShared ProjectsUsing Prospect Search for sourcing rediscoveryGoogle Calendar events in Gem Activity feedsSharing a Gem ProjectProspect Search overview(Internal) 525 Market Street | SF office WiFi(Internal) Application Review: Custom QA filter FAQ(Internal) Cross-team Project sharing(Internal) Application Review: Overview(Internal) DEI questions(Internal) Folders(Internal) Projects: Overview(Internal) ATS candidate rediscovery (ATS search) overview(Internal) Application Review: Branded no-reply(Internal) Data importProspect Search: Filters
Outreach
Outreach
Engage candidates with personalized messages
Email permissions within Gem (Microsoft Outlook 365)Outreach Stats overview guide[DRAFT] Gem AI sourcing: IntakeGetting started with Gem Sequences: Overview and dashboardEditing SequencesCall forwarding: Receive candidate phone calls from your Gem phone numberIs Javascript running?Gem Chrome extension: Supported websitesSourcing and messaging prospects using Gem: Best practicesDay of week token not populatingAdvanced features in GemSending email on behalf of (SOBO)Gmail: How many recipients can I send email Sequences to at one time?Outreach content best practicesHow do I manually log touchpoints in Gem?Automatically track Sequence reply statusesConfiguring consent for Gem in Microsoft Office 365Adding candidates to Gem from the Chrome extensionUsing the Gem Chrome extension in GmailSending InMail Sequences in GemHoliday settings for SequencesEditing Sequences in GemHow to send Sequences as someone elseAdding manual stages (“To-dos”) to your SequencesClick trackingNo emails foundReduced-permission email integrationSequence not showing up in the Gem Chrome extensionUsing custom tokens for personalized outreachUnsubscribe linksAttaching Gem Sequences to ATS jobsGem messagesMaximizing Gem AI sourcing: Leveraging Gem AI sourcing agents for top resultsUsing the Gem Chrome extension in Gmail guideNurture SequencesOne-off messagesWhat happens when an email Sequence to a candidate bounces?Custom tokensText message (SMS) sequencesEmail account API limit errorGem AI sourcing: Review talent profilesInMail activity trackingAllowing third-party cookiesGmail aliasesHow do I add a Candidate to a second Sequence in Gem?Adding a candidate to Gem without a LinkedIn profileInstalling the Gem Chrome extensionLinkedIn PDF resumes not downloading on public profilesSequencing best practicesGem integrations: RapportiveDisabling the Gem Chrome extension in GmailTracking interested response rateBlank candidate token fallbacksSending emails on behalf of (SOBO) guideAdding a Candidate to Gem from sourcing sitesAccount linking for agenciesEmail permissions within Gem (Gmail)Creating outreach Sequences in GemSourcing getting started guideCandidate profilesUsing different senders per stageSending email Sequences in GemThe Gem Chrome extension: Overview and installationOutreach stats overviewCreating SequencesSharing SequencesSourcing with Gem on IndeedOutlook aliasesGem AI sourcing: Filters best practicesPersonalization best practicesReinstalling the Gem Chrome extensionOpen trackingCandidate profileSending email Sequences in Gem guideContent Stats overviewSend on-behalf-of using multiple accounts (for agencies)Gmail signaturesAI sourcing best practices: Troubleshooting too few or too many profilesRules of engagement in GemPremium email finding: Automatically send Sequence when email is returnedEmail deliverability best practicesDomain and email address changesGet started with AI sourcing(Internal) Process for setting up teams using an on-premise exchange server: Nylas(Internal) Sequences: Linking Gem Sequence activity for an ATS job(Internal) Outreach Stats: In dashboards(Internal) Content Stats: Overview(Internal) Sequence replies: Using Gem AI to automatically set “Interested” reply status(Internal) Outreach Stats: Odds and ends(Internal) Sequences: Premium email finding auto-send when email is returned(Internal) Sequences: Auto-sequence upon form submission(Internal) Send on behalf of (SOBO): Overview(Internal) Setting and updating a team's domain mail agent(Internal) Outreach Stats: DEI race/ethnicity breakdowns(Internal) Sequences: GoodTime Meet integration(Internal) Gem extension sourcing site overview matrix(Internal) Sequences: Call forwarding overview(Internal) Outreach Stats: Overview(Internal) Allowlisting Chrome extension permissions (Microsoft 365)(Internal) Outreach Stats: Improvements(Internal) Sequence bounces(Internal) Email reply tracking bugs(Internal) Email reply tracking: Overview(Internal) Sequences: InMail reply tracking(Internal) Permissions requested by the Gem Chrome extension(Internal) Sequences: SMS launch overview(Internal) AI sourcing: Overview(Internal) Gem extension: Overview(Internal) Gem <> Microsoft Graph API permissions(Internal) Sequences: Manual stages(Internal) AI sourcing: How to write filtersSequences overviewAI scoring criteria best practicesGem AI features overviewGem AI legal, privacy and compliance FAQsAI match scoresGem AI rediscovery: Overview and getting started(Internal) WhatsApp Business integration(Internal) Gem email permissions: Overview(Internal) Sequences: OverviewGem integrations: WhatsApp BusinessSending WhatsApp messages
Gem ATS
Gem ATS
Streamline applications to offers with Gem’s unified ATS
Gem ATS: OpeningsGem integrations: PaycorGem and Greenhouse data sync intervalsCreating and managing jobs in Gem ATSGem ATS: Internal job boardsApplication Review: Overview and getting startedGem integrations: Rippling (HRIS)Gem integrations: CodeSignalImporting Lever EEOC survey data Into GemGem ATS: Following jobsGem integrations: Greenhouse setupGem ATS: Configure your job boardBulk import people into Greenhouse from a Gem ProjectGem ATS: Manually scheduling interviewsError when uploading or viewing profiles with GreenhouseGem ATS: Offer approvalsGem ATS: ReferralsGem ATS: Configure offer admin settingsGem integrations: Lever - full data sync setupUsing Salesforce with GemGem ATS: OverviewSetting up Gem webhooks in GreenhouseSetting up your Greenhouse Harvest API keyGem ATS: Configure scorecard templatesGem integrations: RecruiteePosting jobs to external job boardsGem integrations: AviontéOffer templates and tokens in Gem ATSManaging candidates in process in Gem ATSGem ATS: Confidential jobsGem ATS: Attaching files[DRAFT] What is the Jobs page?Gem integrations: CheckrGem matching wrong candidate in Greenhouse when sourcing someoneGem integrations: TeamtailorAdding candidates to a job in Gem ATSConfiguring scorecard templates in Gem ATSGem ATS: Finding and applying to a job as a candidateGem integrations: BreezyGenerate offers for candidatesGem ATS: Generate offers for candidatesAligning Gem Projects with Greenhouse jobs[DRAFT] Scheduling interviews in Gem ATSAdding default Greenhouse tags in GemGem integrations: JazzHRGem ATS: Posting jobs to external job boardsGem integrations: WorkableGem integrations: FountainGem ATS: LinkedIn job wrappingGem integrations: ComeetGem AI features overviewGem ATS: Custom application questionsGem integrations: Lever setupGem integrations: WorkdayGetting started: Gem ATS permissionsGem to Greenhouse email and SMS activity syncGem integrations: JobviteCustom application questions in Gem ATSGem integrations: SterlingNo accessGem ATS: CandidatesGem integrations: TaleoGem integrations: AshbyGem integrations: DocusignGem ATS: The Sourcing tabGem integrations: SmartRecruitersGreenhouse | Gem integrationsUsing Gem within GreenhouseGem ATS: Mobile supportAI-powered App ReviewGem integrations: BullhornGem ATS: Linking Gem users to their candidates' profilesGem integrations: RipplingGem AI legal, privacy and compliance FAQsAI match scoresGem ATS: Complete a scorecardGem integrations: iCIMSGem integrations: JobTargetConnecting to Greenhouse via the Gem Chrome extensionGem ATS: Generating XML feed for job board postingsHarvest API Key required permissionsIntegrating your ATS with GemImport people from Entelo into Greenhouse using GemAI scoring criteria best practicesGem integrations: iMochaGem ATS: Custom demographic surveyGem ATS: Adding pay transparency to job postsEnable CAPTCHA for Gem ATS job applications and formsGem ATS: Opening approvalsGem ATS: Conditional offer sectionsGem integrations: CoderPadGem ATS data export schema(Internal) Avionté integration(Internal) Jobvite integration(Internal) Greenhouse sync timings(Internal) Workday integration: Customer eligibility and setup(Internal) Gem ATS: Migration from Greenhouse/Lever (TSE version)(Internal) How is ATS location derived?(Internal) Lever integration: How to set up Lever EEO data import(Internal) Gem ATS feature capabilities, syncs and permissions(Internal) SuccessFactors integration: Customer eligibility and setup(Internal) SuccessFactors integration: Expected real-time webhooks(Internal) SmartRecruiters integration: Pipeline Analytics setup(Internal) SuccessFactors integration: Overview(Internal) Lever integration: Available features and FAQs(Internal) Bullhorn integration(Internal) Workable integration(Internal) Gem ATS: Migration from Greenhouse/Lever (CSM version)(Internal) Parent/child application linking in Talent Compass(Internal) JazzHR integration(Internal) Ashby integration(Internal) How is ATS location derived for candidates?(Internal) iCIMS integration: Customer eligibility and setup(Internal) Rippling allowlist sync(Internal) Greenhouse integration: User permissions(Internal) Avature integration(Internal) Lever integration: Customer eligibility and setup(Internal) Gem ATS: Configurable Scorecards(Internal) Gem ATS: Scheduling(Internal) SmartRecruiters integration: Overview(Internal) Workday integration: Overview(Internal) SuccessFactors integration: User permissions(Internal) How to turn on parent/child for a team(Internal) Breezy integration(Internal) Recruitee integration(Internal) SuccessFactors integration: Available features and FAQs(Internal) Lever integration: Metrics API(Internal) Greenhouse integration: Overview(Internal) Lever integration: Overview(Internal) Gem ATS: Migration Guidance(Internal) iCIMS integration: Overview(Internal) Greenhouse integration: Customer eligibility and setup(Internal) Gem ATS: JobTarget (job boards) Integration(Internal) Taleo integration(Internal) Gem ATS job postings not appearing in Google searchesGem integrations: HRISesGreenhouse Pipeline Analytics setup guideGem ATS: Adding take home assignments to your job interview plan