Gem Scheduling: Importing Microsoft 365 users as interviewers

Within Gem Scheduling, we import interviewers from your connected directory system. If you’re using Microsoft 365, we don’t import unlicensed users. This means that if you intend on utilizing a user as an interviewer, you’ll need to make sure that they have a Microsoft license associated with them.

This usually shouldn’t cause any issues since a license is required to have a valid email address within a work or school Microsoft account. This means that it’s very likely that every Microsoft user that’s owned by an individual will have a license.

However, if you are seeing that you’re missing some interviewers, this might be the cause. Check with your Microsoft 365 administrator to confirm that the missing user has a license.