Setting up Gem webhooks in Greenhouse

Overview

Some of Gem’s more advanced features requires you to set up Webhooks. This will allow for deeper integrations between Greenhouse, and Gem like real time syncing between candidate information in Gem, and Greenhouse.

Just like setting up a Harvest API key, you’ll need the following:

• Gem Admin Access
• Gem Chrome Extension
• Greenhouse Dev Center Access

Don’t have access to the Gem Admin section? Contact the Gem Support team by emailing us at support@gem.com or reach out to your CSM.

How to Set up the Webhooks

1. Navigate to the Webhooks Configuration page in Greenhouse, which is found under Configure > Dev Center > Webhooks > Webhooks.
• You should be on a page that looks like this:

 * If you see the blue "Automatically set up 29 Gem webhooks" button, simply click the button and follow the instructions to create all 29 webhooks.
 * **If you don't see this button, make sure you have the[Gem extension](https://help.gem.com/gem-chrome-extension/managing-the-chrome-extension/installing-the-chrome-extension) installed!**

1. Verify that all webhooks are set up correctly.

The following is the list of webhooks that should show on the page after you’re done setting them up:

1. Gem - Candidate of Prospect updated
2. Gem - Candidate or Prospect rejected
3. Gem - Offer Updated
4. Gem - Offer Created
5. Gem - Candidate has changed stage
6. Gem - Candidate has submitted application
7. Gem - Delete Candidate
8. Gem - Candidate anonymized
9. Gem - Scorecard Deleted
10. Gem - Application Updated
11. Gem - Prospect created
12. Gem - Office Deleted
13. Gem - Offer Deleted
14. Gem - Offer Approved
15. Gem - Merged Candidate
16. Gem - Job Updated
17. Gem - Job Post Updated
18. Gem - Job Post Deleted
19. Gem - Job Post Created
20. Gem - Job Interview Stage Deleted
21. Gem - Job Deleted
22. Gem - Job Created
23. Gem - Job Approved
24. Gem - Interview Deleted
25. Gem - Department Deleted
26. Gem - Delete Application
27. Gem - Candidate or Prospect unrejected
28. Gem - Candidate has been unhired
29. Gem - Candidate has been hired

If not all of the 29 webhooks on the list are present after setup, we’ve found that clicking the “Create Web hook” button again helps.

Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.

• Overview
• How to Set up the Webhooks
• The following is the list of webhooks that should show on the page after you’re done setting them up: