Overview
Gem’s Application Review simplifies and streamlines how your recruiters manage their surging inbound applications, empowering them to quickly sift through their applicant stack and find quality candidates, all at record speed and with minimal headaches.
Requirements
Your team must have Deep Sync for Greenhouse enabled and you must grant Gem the needed permission scopes in order for you to reject and advance candidates. To get started, please reach out to your team’s dedicated Gem CSM.
Admin Set Up
Once your Gem CSM has enabled Application Review, for your team, we automatically include a rejection template, an advance template, and a send-from name that can be customized by team admins.
Under Team Settings > **Customization** in the Application review settings, admins can:
- Edit the default rejection message
- Edit the default reject + nurture message
- Edit the default advance message
- Update the send-from alias
Getting Started Reviewing
Recruiters can access Application Review from right within Talent Pipeline: Overview by clicking “Start reviews”.
Viewing Applications
After jumping into Application Review, you’ll see that this feature was designed to be super fast. All functions, including Hotkeys, are designed to be sticky and persistent so you don’t need to repeat the same actions over and over again.
Note: Gem caps application counts at 500+. If an application has a count of more than 500 applications, Gem displays 500+.
At the top, you’ll see what stage you are currently reviewing.
To help you find applications quickly, there are quick filters and searching, keyword highlighting on resumes, as well as Profile, Resume, Activity Feed, and Application tabs for quick and easy access. Any keyword groups that you create can be saved for future use as well by clicking the ‘Save keywords’ button after creating a keyword list.
Taking Action
In Application Review, you can take the following actions on applications:
Advance
- With or without message
- If you choose to include a message, there are 3 options:
- Team Template
- Canned Response
- Sequences
Reject
- With or without message
- If you choose to include a message, there are 2 options:
- Team Template
- Canned Response
Reject and nurture
- With a message to keep the candidate engaged
- And add to a reminder or a note, or add to a project
Please note: every action taken in Application Review syncs with your ATS.
Bulk advance and reject applications
You can advance or reject multiple applications at once by selecting the Bulk action option from the App review page.
The page updates with checkboxes next to each application. Select individual checkboxes, or select the Select all option to choose which applications to take action on.
Select the option Bulk reject with message or Bulk advance at the top to complete this action on all selected applications.
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.