Overview
Linking a Gem user to a candidate profile lets Admins prevent team members from viewing information from their own interview process in Gem. This can be helpful if your team wants to limit access to personal scorecards and related activity while still allowing Admins to manage candidate and application data.
Requirements
- You must have Admin access to your Gem account.
The ability to link users to their candidate profiles is available to all teams, regardless of ATS.
Hidden information
When a Gem admin links a user to the correct candidate profile, Gem hides a range of information related to their candidate profile. The exact information depends on whether your team uses Gem ATS or another ATS.
Note: Admins can’t unlink themselves.
Gem ATS
For Gem ATS users, when you link a user to their candidate profile the profile and applications remain visible but Gem hides the following information:
- Application scorecards and prospect scorecards
- Offers
Other ATSes
For teams using ATSes other than Gem, when you link a user to their candidate profile Gem hides information including:
- Application scorecards and prospect scorecards
- Their own application(s)
- Depending on your ATS, additional information such as notes and the activity feed may also be hidden
Link Gem user to a candidate profile
- Select your account at the bottom of the main sidebar, then select the Admin settings option in the dropdown.
- Select the Users & permissions header.
- Search for, filter, or scroll down to the team member you wish to link to a candidate profile.
- Select the … more actions menu on the right side of that user’s row.
- Gem will automatically search for candidate profiles with matching names. Select the correct result, or change the search if the correct candidate profile is not surfacing.
- Select the checkbox next to the candidate profile you wish to link to this team member.
- Select the Update link button.
The page confirms the two users are now linked. This team member will have acces to their own applications, scorecards, notes, and activity feed limited as per the Hidden information section above.
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.