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CRM overview

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External
Displayed Description

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Article

Gem CRM allows you to track every touchpoint with candidates, nurture passive talent, and get visibility into your entire talent pipeline.

The CRM has three parts:

  • **Talent Pipeline** – Shows you a board view of all of your active candidates in process and lets you take common actions on candidates without ever navigating away from the page. You can leave notes on candidate, add due dates, and change a candidate’s Greenhouse stage right from the Gem Sidebar.
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  • **Prospects** – Helps you to search through any candidate in Gem on almost any attribute and curate lists of people that you can then send Sequences to or add to Gem Projects.
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  • **Pipeline Analytics** – Gives you visibility into your entire Talent Pipeline at glance from initial outreach to when a candidate is hired. We take your Gem stages (Send and Reply) and juxtapose them with Greenhouse Stages to give you a full funnel view.
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Related Articles

  • Talent Pipeline Overview
  • Prospects Overview
  • Pipeline Analytics Overview

Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.

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