Gem Scheduling: Manage eligibilities and tags

Overview

Interview eligibilities and tags in Gem help organize your interviewers, so you can assign the appropriate interviewers for each interview you schedule. This article explains what eligibilities and tags can be used for, and how to apply them to your interviewers.

Requirements

• Your team must use Gem Scheduling.

Understand eligibilities

Interview eligibilities represent the interview types that an interviewer is trained on, or - in the case of Trainee eligibilities - what they are currently training on.

A Trainee eligibility is a special kind of interview eligibility which indicates that an interviewer is a trainee in a training program. When you add a new interviewer to a training program, you can set their status to Trainee to denote this.

For example, when scheduling coding interviews you might want potential interviewers to shadow and reverse shadow before they can be added to the interviewer pool. You can use Gem to track their progress, automatically adding interviewers into the pool when they graduate.

Understand tags

Tags are customizable labels you can add to interviewers, to help you organize interviewer pools by specific characteristics. Some common use cases might be to specify a team, seniority level, office, or special hobbies/interests. Tags can give you more flexibility and control over your interviewer pools in the scheduling workflow.

Here are some more detailed examples:

• Office locations: If you have multiple offices you can tag each interviewer with their local office, allowing you to build interviewer pools with only people in a specific office for in-person interviews.
• Departments: Tagging interviewers with their departments allows you to do things like hosting a ‘lunch with the team’ that includes three people from the department the candidate is interviewing with, or having a values/behavioral interview with someone deliberately outside the department being interviewed for.

Configure eligibilities and tags

You can edit interview eligibilities and tags for your team members on the Interviewers page of Gem Scheduling.

1. Select the Interviewers page under Scheduling in the main navigation.
2. From here you can manage each interviewer’s accounts and preferences, including their eligibilities and tags.

3. Select any interviewer on your team to open up their Interviewer details page.

4. Select either the Tags or Interview eligibilities field.
5. Select an existing tag or eligibility from the dropdowns to add it to the list.
6. Select the X against any tag or eligibility to remove it from the list.
7. To create a new tag or eligibility, enter the name you want to use and then select the + Add eligibility or + Add tag option at the bottom of the dropdown.
8. Select the Save button when you are done making changes. Any changes you’ve made will display in the table on the Interviewers page.

Additional resources

To learn more about managing interviewers, check out the following resources.

• Gem Scheduling: Manage interviewers
• Gem Scheduling: Training programs
• Gem Scheduling: Interviewer seats and interviewer pools

Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.

• Overview
• Requirements
• Understand eligibilities
• Understand tags
• Configure eligibilities and tags
• Additional resources