Requirements: configure sending a sequence from a teammate’s account.
You can now use different email addresses to send each stage of your sequence. When the candidate or prospect replies, the reply will go straight to your teammate’s email, where they can continue the dialog. The good news is you can still monitor the state of that sequence, track replies opens & clicks in your Sequences page in Gem and your reach outs show up in your Outreach Stats page.
You can use this feature if you want a teammate, hiring manager, or if you simply want to change up the messages recipients are seeing.
You can change the “from” address for each stage of a sequence, as long as you have set up sending a sequence from a teammate’s account.
Disable the “As a reply” option for each stage that you want to send as a different teammate.
When a recipient replies to one of these stages, replies will go directly to the person you're sending on behalf of. You'll still get notified of replies to ensure you're kept in the loop!
Have any issues or questions on this topic? Please feel free to contact your dedicated Gem Customer Success Manager directly or our Support team at support@gem.com.