Audience
Internal
Displayed Description
Page Type
Article
Product | Lever integration |
Expert(s) | Ronak Patel (Enterprise EPD team) |
Slack channel | #lever-integration |
This article was last verified on | 05/23/2024 |
🔍 Articles in This Section
Please use the following list to see additional internal articles regarding the Lever integration:
- (Internal) Lever Integration: Overview
- (Internal) Lever Integration: Customer Eligibility and Setup
- (Internal) Lever Integration Available Features and FAQ
- (Internal) Lever Integration: How to set up Lever EEO Data Import
- (Internal) Lever Integration: Metrics API (📍you are here)
- Lever Integration: EEOC Self-ID Data Import
Summary
- Summary of the product:
- You can now see Lever interviews, scorecard, and requisition metrics in Talent Compass Dashboards and Pipeline Analytics.
- Launch date:
- GA to all Lever teams January 18, 2023
- Category: Talent Compass
Eligibility
All Talent Compass customers with Lever ATS.
Requisition metrics are available for customers that have LeverTRM for Enterprise package or the Advanced HR add-on [Leverarticle].
Why did we build it?
- Additional reporting richness for Lever teams
- Longggg standing customer request, helps to bolster SMB/MM in particular
- Pre-requisite for adjacent features like capacity planning for Lever
- Closes reporting gap with competitors like Ashby
Personas+ Use Cases
- Personas: Rec ops + TA leaders
- Use cases: Recruiter capacity and interview planning, interviewer calibration
Competition
Ashby (HCarticle).
Functional Details
How does the product work?
Requisition metrics
Metric | Definition |
Requisitions | Includes open, closed, and pending requisitions |
Unfilled headcount | Includes headcount allocated to open requisitions, excluding hires already made |
Time to fill | TTF = requisition created time - requisition closed time
Notes:
• requisition created is NOT the same as requisition approved
• Gem’s Lever TTF metric is at the requisition level, NOT the job posting lever, which is a separate Lever object
• requisition closed does not imply it was filled with a candidate. Customers should filter out by close reason for more accurate reporting. |
Interview metrics
Metric | Definition |
Interviews | Includes both completed and scheduled interviews |
Interview time | The sum of time elapsed between interview start time and end time |
Scorecard metrics
Metric | Definition |
Interview scorecards | Interview scorecards submitted |
Time to submit scorecard | Average time elapsed between interview end time, and when interview scorecard was submitted |
Limitations/Gotchas?
- Lever TTF is super weird, and Lever themselves even admit this. See more here: https://help.lever.co/hc/en-us/articles/7290613054221 we can expect customer questions. Kindly refer them to this Lever documentation.
- If they’re open to guidance from Gem for better reporting hygiene, we suggest configuring job postings and requisitions 1:1, especially if they’re keen on using things like capacity planning in the future.
Future State
- No known followup requests at this time
What if customers have feedback on it?
- Summary
- Eligibility
- Why did we build it?
- Personas+ Use Cases
- Competition
- Functional Details
- How does the product work?
- Limitations/Gotchas?
- Future State
- What if customers have feedback on it?