(Internal) Lever integration: Metrics API

Audience

Internal

Displayed Description

Page Type

Article

Product	Lever integration
Expert(s)	Ronak Patel (Enterprise EPD team)
Slack channel	#lever-integration
This article was last verified on	05/23/2024

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Summary

Summary of the product:

You can now see Lever interviews, scorecard, and requisition metrics in Talent Compass Dashboards and Pipeline Analytics.

Launch date:

GA to all Lever teams January 18, 2023

Category: Talent Compass

Eligibility

All Talent Compass customers with Lever ATS.

Requisition metrics are available for customers that have LeverTRM for Enterprise package or the Advanced HR add-on [Leverarticle].

Why did we build it?

Additional reporting richness for Lever teams
Longggg standing customer request, helps to bolster SMB/MM in particular
Pre-requisite for adjacent features like capacity planning for Lever
Closes reporting gap with competitors like Ashby

Personas+ Use Cases

Personas: Rec ops + TA leaders
Use cases: Recruiter capacity and interview planning, interviewer calibration

Competition

Ashby (HCarticle).

Functional Details

How does the product work?

Requisition metrics

Metric	Definition
Requisitions	Includes open, closed, and pending requisitions
Unfilled headcount	Includes headcount allocated to open requisitions, excluding hires already made
Time to fill	TTF = requisition created time - requisition closed time Notes: • requisition created is NOT the same as requisition approved • Gem’s Lever TTF metric is at the requisition level, NOT the job posting lever, which is a separate Lever object • requisition closed does not imply it was filled with a candidate. Customers should filter out by close reason for more accurate reporting.

Interview metrics

Metric	Definition
Interviews	Includes both completed and scheduled interviews
Interview time	The sum of time elapsed between interview start time and end time

Scorecard metrics

Metric	Definition
Interview scorecards	Interview scorecards submitted
Time to submit scorecard	Average time elapsed between interview end time, and when interview scorecard was submitted

Limitations/Gotchas?

Lever TTF is super weird, and Lever themselves even admit this. See more here: https://help.lever.co/hc/en-us/articles/7290613054221 we can expect customer questions. Kindly refer them to this Lever documentation.

If they’re open to guidance from Gem for better reporting hygiene, we suggest configuring job postings and requisitions 1:1, especially if they’re keen on using things like capacity planning in the future.

Future State

No known followup requests at this time

What if customers have feedback on it?

#talent-analytics or #feedback

Summary
Eligibility
Why did we build it?
Personas+ Use Cases
Competition
Functional Details
How does the product work?
Limitations/Gotchas?
Future State
What if customers have feedback on it?

How does the product work?

Requisition metrics

Metric	Definition
Requisitions	Includes open, closed, and pending requisitions
Unfilled headcount	Includes headcount allocated to open requisitions, excluding hires already made
Time to fill	TTF = requisition created time - requisition closed time Notes: • requisition created is NOT the same as requisition approved • Gem’s Lever TTF metric is at the requisition level, NOT the job posting lever, which is a separate Lever object • requisition closed does not imply it was filled with a candidate. Customers should filter out by close reason for more accurate reporting.

Interview metrics

Metric	Definition
Interviews	Includes both completed and scheduled interviews
Interview time	The sum of time elapsed between interview start time and end time

Scorecard metrics

Metric	Definition
Interview scorecards	Interview scorecards submitted
Time to submit scorecard	Average time elapsed between interview end time, and when interview scorecard was submitted

Limitations/Gotchas?

Lever TTF is super weird, and Lever themselves even admit this. See more here: https://help.lever.co/hc/en-us/articles/7290613054221 we can expect customer questions. Kindly refer them to this Lever documentation.

If they’re open to guidance from Gem for better reporting hygiene, we suggest configuring job postings and requisitions 1:1, especially if they’re keen on using things like capacity planning in the future.