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(Internal) Lever integration: Available features and FAQs

Audience
Internal
Displayed Description

Page Type
Article
Product
Lever integration
Expert(s)
Ronak Patel (Enterprise EPD team)
Slack channel
#lever-integration
This article was last verified on
05/02/2024

🔍 Articles in This Section

Please use the following list to see additional internal articles regarding the Lever integration:

  • (Internal) Lever integration: Overview
  • (Internal) Lever integration: Customer eligibility and setup
  • (Internal) Lever integration: Available features and FAQs (📍you are here)
  • (Internal) Lever integration: How to set up Lever EEO data import

Available Features for this integration

  • Basic Integration
    • Duplicate check and upload
  • Advanced Integration (includes duplicate check and upload)
    • ATS Candidate Rediscovery
    • Talent Pipeline static
    • Dashboards and Pipeline Analytics
    • Data Retention

Basic Integration

Duplicate check and upload.

Advanced Integration (includes basic integration features)

ATS Candidate Rediscovery

Area
Filters
Job Rejection reason Reached interview stage Sources Candidate tags Scorecards Department Location
Columns
Job applications Last in process Scorecards Source Rejection reason Stage

Talent Pipeline static

Area
Lever
Sync Timing
Real-time
Views
Active view Consolidated view Single job view
Filters
Job Recruiter (on job) Who Gets Credit Hiring Team (on job) Source Source Type Office Recruiter (on candidate) Candidate tag
Stages
Stages by job Mapped stages (cons. view)
Card content
Last ATS Activity Scorecards Recruiter
Actions
Link to candidate in ATS Open person modal onclick
Analytics bar
Status & SLA
Touchpoints Email notifs on touchpoint SLAs

Data Retention

  • Candidates that have been deleted/anonymized in the ATS will be deleted/anonymized in Gem the next time a full sync occurs. See +ATS Data Sync Overview for how this timing varies by ATS
  • Gem profiles will not be deleted/anonymized, even if some of the data in the profile was imported from an ATS candidate that no longer exists

FAQ

Q: Do notes created in Gem sync to Lever?

A: Yes, notes created in Gem sync to Lever, but if a note is created in Lever, it does not sync to Gem (Notes are one way, not bi-directional).

Q: If I only upload to Lever after a candidate displays interest, will those emails still sync to the to the newly created Lever candidate profile?

A: Once you upload the candidate to Lever, the emails going forward will sync, we do not backdate emails at this time.

To sync past emails with a candidate, users can still go to the candidate’s profile in Lever and click on the refresh symbol next to the candidate’s email address. Lever will use its own email integration, syncing any past emails that were sent prior to being uploaded from Gem.

Q: Why aren’t the emails added to the Emails section of Lever (insteadof the Notes section)?

A: The Email section is not available currently in the Lever API.

Q: Is Lever Email sync available for STFF customers that are configured with a multi-ATS setup, or are they limited to using the old Lever integration without email sync?

A: No, not at this time - they are limited to using the old Lever integration without email sync.

Q: Will InMails logged through Gem show up in Lever?

A: No, only emails.

  • Available Features for this integration
  • Basic Integration
  • Advanced Integration (includes basic integration features)
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