Gem ATS
Gem ATS
Streamline applications to offers with Gem’s unified ATS
External
Outreach
Outreach
Engage candidates with personalized messages
External
People
People
Organize projects, candidate pools, and hiring workflows in one place
External
Gem Scheduling
Gem Scheduling
Automate interview scheduling and reduce time-to-hire
External
Talent Marketing
Talent Marketing
Build your employer brand and engage talent proactively
External
Talent Compass
Talent Compass
Turn recruiting data into strategic insights and action
External
Integrations
Integrations
Connect tools to streamline hiring workflows
External
Admin settings
Admin settings
Configure users, permissions, and your team’s recruiting workspace
External
Gem Internal
Gem Internal
This section is only visible to Gem employees
Internal
Complete bulk actions in Gem
Complete bulk actions in Gem
External
Bulk create applications for prospects in a Project
Bulk create applications for prospects in a Project
External
Gem ATS: CSV data migration
Gem ATS: CSV data migration
Internal
Gem ATS: Manage job close reasons
Gem ATS: Manage job close reasons
External
Gem ATS: Manage rejection and dropout reasons
Gem ATS: Manage rejection and dropout reasons
External
Gem ATS: Manage global notifications settings
Gem ATS: Manage global notifications settings
External
Gem ATS: Create and manage locations
Gem ATS: Create and manage locations
Locations allow you to specify the geographical area of a job, including the city, country, state or region — and even different office names to distinguish locations within the same city. Each job you create in Gem ATS will be associated with one or more locations, which will be displayed on your Job board.
External
Gem ATS: Create and manage sources
Gem ATS: Create and manage sources
Sources help your team track where applications come from, so you can compare recruiting channels and measure ROI.
External
Gem ATS: Create and manage departments
Gem ATS: Create and manage departments
External
(Internal) Who oversees our Pendo account and where do I go if I have questions?
(Internal) Who oversees our Pendo account and where do I go if I have questions?
Internal
Fraud Detection Agent Overview
Fraud Detection Agent Overview
External
Sync cadences for all product surfaces
Sync cadences for all product surfaces
Sync cadences for the internal and external product faces
Internal
(Internal) Reset and grant Gem Extension Permissions
(Internal) Reset and grant Gem Extension Permissions
Internal
Gem ATS: Knockout questions
Gem ATS: Knockout questions
External
(Internal) One-click candidate data export
(Internal) One-click candidate data export
Internal
(Internal) How Greenhouse anonymization affects candidate data in Gem
(Internal) How Greenhouse anonymization affects candidate data in Gem
Internal
New Article
New Article
Internal
(Internal) Offboarding from Gem Scheduling (when interviews are already scheduled)
(Internal) Offboarding from Gem Scheduling (when interviews are already scheduled)
Internal
(Internal) LinkedIn Partnership Objection Handling
(Internal) LinkedIn Partnership Objection Handling
Internal
Gem ATS: Set data retention policy
Gem ATS: Set data retention policy
External
(Internal) January 2026 Eightfold AI Ranking litigation
(Internal) January 2026 Eightfold AI Ranking litigation
Internal
Gem ATS: Send offers to candidates
Gem ATS: Send offers to candidates
External
Gem ATS: Manage candidates as an agency recruiter
Gem ATS: Manage candidates as an agency recruiter
External
Gem ATS: Manage agencies and agency recruiters
Gem ATS: Manage agencies and agency recruiters
External
Gem Scheduling: Create and send smart scheduling links
Gem Scheduling: Create and send smart scheduling links
Internal
(Internal) Audit logs
(Internal) Audit logs
Internal
Gem ATS: Application custom fields
Gem ATS: Application custom fields
External
Gem ATS: Edit a job
Gem ATS: Edit a job
External
Gem’s API
Gem’s API
External
Gem Academy courses for recruiters
Gem Academy courses for recruiters
External
Gem Scheduling: Schedule an interview
Gem Scheduling: Schedule an interview
External
Gem integrations: Certn
Gem integrations: Certn
External
Gem ATS: Create a job
Gem ATS: Create a job
External
(Internal) Full data export process for churning customers
(Internal) Full data export process for churning customers
Internal
(Internal) Extension warnings from LinkedIn
(Internal) Extension warnings from LinkedIn
Internal
Gem Scheduling: Cancel an interview
Gem Scheduling: Cancel an interview
External
Gem Scheduling: Reschedule an interview
Gem Scheduling: Reschedule an interview
External
(Internal) Template for Data Use Agreement
(Internal) Template for Data Use Agreement
Internal
(Internal) Countries that Gem will not sell into
(Internal) Countries that Gem will not sell into
Internal
Gem ATS: Confidential openings
Gem ATS: Confidential openings
External
Transfer candidates to a different job in Gem ATS
Transfer candidates to a different job in Gem ATS
External
Sending WhatsApp messages
Sending WhatsApp messages
External
Gem integrations: WhatsApp Business
Gem integrations: WhatsApp Business
External
Gem ATS: Job approvals
Gem ATS: Job approvals
External
How time to hire is calculated in Gem
How time to hire is calculated in Gem
External
The Job Board API
The Job Board API
External
External
External
External
Internal
Internal
Internal
Product
Product
Card description that potentially wraps to multiple lines.
External
Email permissions within Gem (Microsoft Outlook 365)
Email permissions within Gem (Microsoft Outlook 365)
External
Gem ATS: Openings
Gem ATS: Openings
External
Gem integrations: Paycor
Gem integrations: Paycor
External
Gem and Greenhouse data sync intervals
Gem and Greenhouse data sync intervals
External
Gem Scheduling: Importing Microsoft 365 users as interviewers
Gem Scheduling: Importing Microsoft 365 users as interviewers
External
Creating and managing jobs in Gem ATS
Creating and managing jobs in Gem ATS
External
Gem ATS: Internal job boards
Gem ATS: Internal job boards
External
Prospect Search: Saved search automations
Prospect Search: Saved search automations
External
Gem individual FAQs
Gem individual FAQs
External
Outreach Stats overview guide
Outreach Stats overview guide
External
Application Review: Overview and getting started
Application Review: Overview and getting started
External
[DRAFT] Gem AI sourcing: Intake
[DRAFT] Gem AI sourcing: Intake
Internal
Gem integrations: iMocha
Gem integrations: iMocha
External
Talent Compass: Set up custom Greenhouse demographic data surveys for dashboards and Pipeline Analytics
Talent Compass: Set up custom Greenhouse demographic data surveys for dashboards and Pipeline Analytics
External
[DRAFT] Admin's Getting Started Guide (DRAFT FOR OVERHAUL)
[DRAFT] Admin's Getting Started Guide (DRAFT FOR OVERHAUL)
Internal
Getting started with Gem Sequences: Overview and dashboard
Getting started with Gem Sequences: Overview and dashboard
External
Automated daily data exports
Automated daily data exports
External
Editing Sequences
Editing Sequences
External
Advanced Topics and Tips
Advanced Topics and Tips
External
Gem ATS: Adding take home assignments to your job interview plan
Gem ATS: Adding take home assignments to your job interview plan
External
Create talent pools with Prospect Search
Create talent pools with Prospect Search
External
Filters
Filters
External
Call forwarding: Receive candidate phone calls from your Gem phone number
Call forwarding: Receive candidate phone calls from your Gem phone number
External
Custom groupings
Custom groupings
External
Your custom field tokens
Your custom field tokens
External
Gem integrations: Rippling (HRIS)
Gem integrations: Rippling (HRIS)
External
Gem Scheduling: Unschedulable interviews in Greenhouse
Gem Scheduling: Unschedulable interviews in Greenhouse
External
Get started with Gem Scheduling
Get started with Gem Scheduling
External
[DRAFT] How do I configure a job for availability requests?
[DRAFT] How do I configure a job for availability requests?
Internal
Is Javascript running?
Is Javascript running?
External
Gem integrations: GoodTime Meet
Gem integrations: GoodTime Meet
External
Gem Chrome extension: Supported websites
Gem Chrome extension: Supported websites
External
Sourcing and messaging prospects using Gem: Best practices
Sourcing and messaging prospects using Gem: Best practices
External
Gem integrations: CodeSignal
Gem integrations: CodeSignal
External
Gem Scheduling: Customize company branding
Gem Scheduling: Customize company branding
External
Day of week token not populating
Day of week token not populating
External
Dashboards: Overview and creation
Dashboards: Overview and creation
External
Industry benchmarks
Industry benchmarks
External
SAML configurations in Gem
SAML configurations in Gem
External
Importing Lever EEOC survey data Into Gem
Importing Lever EEOC survey data Into Gem
External
Gem ATS: Following jobs
Gem ATS: Following jobs
External
I love Gem, how can I spread the word?
I love Gem, how can I spread the word?
External
Gem ATS: Custom demographic survey
Gem ATS: Custom demographic survey
External
Advanced features in Gem
Advanced features in Gem
External
Gem integrations: Greenhouse setup
Gem integrations: Greenhouse setup
External
[DRAFT] Talent Compass: Dashboard Current Pipeline View
[DRAFT] Talent Compass: Dashboard Current Pipeline View
Internal
Gem ATS: Configure your job board
Gem ATS: Configure your job board
External
Get started with AI sourcing
Get started with AI sourcing
External
Bulk import people into Greenhouse from a Gem Project
Bulk import people into Greenhouse from a Gem Project
External
Sequences overview
Sequences overview
External
Talent Pipeline: Overview
Talent Pipeline: Overview
External
Gem ATS: Manually scheduling interviews
Gem ATS: Manually scheduling interviews
External
Gem Scheduling: Access permissions
Gem Scheduling: Access permissions
External
Gem Scheduling: Place holds on interviewers' calendars
Gem Scheduling: Place holds on interviewers' calendars
External
Gem Scheduling: Hiring meetings
Gem Scheduling: Hiring meetings
External
The Pipeline Analytics dashboard
The Pipeline Analytics dashboard
External
Capacity Planner: Hiring and recruiter tables
Capacity Planner: Hiring and recruiter tables
External
Gem Scheduling: Greenhouse subdomains
Gem Scheduling: Greenhouse subdomains
External
Customizing your Gem home page
Customizing your Gem home page
External
Gem Scheduling: Initial setup
Gem Scheduling: Initial setup
External
Error when uploading or viewing profiles with Greenhouse
Error when uploading or viewing profiles with Greenhouse
External
Sending email on behalf of (SOBO)
Sending email on behalf of (SOBO)
External
Add and remove team members
Add and remove team members
External
Gem ATS: Offer approvals
Gem ATS: Offer approvals
External
Greenhouse stage transition rules
Greenhouse stage transition rules
External
Gem Scheduling: Configure a Greenhouse API key
Gem Scheduling: Configure a Greenhouse API key
External
Technical requirements
Technical requirements
External
Gem Scheduling: Zoom conflicts
Gem Scheduling: Zoom conflicts
External
Data retention policy
Data retention policy
External
Add a new user to Gem
Add a new user to Gem
External
Gem ATS: Referrals
Gem ATS: Referrals
External
DEI race/ethnicity in Gem
DEI race/ethnicity in Gem
External
Gmail: How many recipients can I send email Sequences to at one time?
Gmail: How many recipients can I send email Sequences to at one time?
External
Prospect Search: Filters guide
Prospect Search: Filters guide
External
Outreach content best practices
Outreach content best practices
External
Talent Pipeline: Status and SLA indicators
Talent Pipeline: Status and SLA indicators
External
Gem Scheduling: Configure a job for scheduling
Gem Scheduling: Configure a job for scheduling
External
Creating a Project in Gem
Creating a Project in Gem
External
DEI gender in Gem
DEI gender in Gem
External
Gem Scheduling overview videos
Gem Scheduling overview videos
External
Forecasting and planning with Pipeline Analytics
Forecasting and planning with Pipeline Analytics
External
Projects overview
Projects overview
External
Gem ATS: Configure offer admin settings
Gem ATS: Configure offer admin settings
External
How do I manually log touchpoints in Gem?
How do I manually log touchpoints in Gem?
External
Gem Scheduling: Connect a CoderPad account
Gem Scheduling: Connect a CoderPad account
External
Automatically track Sequence reply statuses
Automatically track Sequence reply statuses
External
Talent Pipeline: Active vs. consolidated views
Talent Pipeline: Active vs. consolidated views
External
Gem Scheduling: Supported ATSes
Gem Scheduling: Supported ATSes
External
Configuring consent for Gem in Microsoft Office 365
Configuring consent for Gem in Microsoft Office 365
External
Gem integrations: Lever - full data sync setup
Gem integrations: Lever - full data sync setup
External
Uploading CSVs to Gem
Uploading CSVs to Gem
External
Adding candidates to Gem from the Chrome extension
Adding candidates to Gem from the Chrome extension
External
Using the Gem Chrome extension in Gmail
Using the Gem Chrome extension in Gmail
External
Using Salesforce with Gem
Using Salesforce with Gem
External
Gem ATS: Overview
Gem ATS: Overview
External
Similar prospects
Similar prospects
External
Sending InMail Sequences in Gem
Sending InMail Sequences in Gem
External
CRM overview
CRM overview
External
Setting up Gem webhooks in Greenhouse
Setting up Gem webhooks in Greenhouse
External
Using Talent Pipeline
Using Talent Pipeline
External
Sharing and collaborating with Gem
Sharing and collaborating with Gem
External
Holiday settings for Sequences
Holiday settings for Sequences
External
Editing Sequences in Gem
Editing Sequences in Gem
External
Setting up your Greenhouse Harvest API key
Setting up your Greenhouse Harvest API key
External
Gem custom fields
Gem custom fields
External
Gem Scheduling: The Gem Scheduling Chrome extension
Gem Scheduling: The Gem Scheduling Chrome extension
External
Pipeline Analytics overview guide
Pipeline Analytics overview guide
External
Gem ATS: Configure scorecard templates
Gem ATS: Configure scorecard templates
External
Gem pricing
Gem pricing
External
Gem integrations: Recruitee
Gem integrations: Recruitee
External
How to send Sequences as someone else
How to send Sequences as someone else
External
Gem Scheduling: Supported live coding tools
Gem Scheduling: Supported live coding tools
External
Adding manual stages (“To-dos”) to your Sequences
Adding manual stages (“To-dos”) to your Sequences
External
Talent Pipeline: Weekly email export
Talent Pipeline: Weekly email export
External
Posting jobs to external job boards
Posting jobs to external job boards
External
Click tracking
Click tracking
External
No emails found
No emails found
External
Reduced-permission email integration
Reduced-permission email integration
External
Sequence not showing up in the Gem Chrome extension
Sequence not showing up in the Gem Chrome extension
External
Import candidates and prospects to Gem Projects
Import candidates and prospects to Gem Projects
External
Gem integrations: Avionté
Gem integrations: Avionté
External
Using custom tokens for personalized outreach
Using custom tokens for personalized outreach
External
Offboard Gem users
Offboard Gem users
External
Gem integrations: Calendly
Gem integrations: Calendly
External
Unsubscribe links
Unsubscribe links
External
Offer templates and tokens in Gem ATS
Offer templates and tokens in Gem ATS
External
Attaching Gem Sequences to ATS jobs
Attaching Gem Sequences to ATS jobs
External
Managing candidates in process in Gem ATS
Managing candidates in process in Gem ATS
External
Gem Scheduling: The Scheduling Queue
Gem Scheduling: The Scheduling Queue
External
Gem Scheduling: Set up Zoom for video conferencing
Gem Scheduling: Set up Zoom for video conferencing
External
Gem ATS: Confidential jobs
Gem ATS: Confidential jobs
External
Gem ATS: Attaching files
Gem ATS: Attaching files
External
[DRAFT] What is the Jobs page?
[DRAFT] What is the Jobs page?
Internal
Gem Forms: Create and embed forms
Gem Forms: Create and embed forms
External
Gem Scheduling: Connect a HackerRank account
Gem Scheduling: Connect a HackerRank account
External
Enabling a third party integration with Gem
Enabling a third party integration with Gem
External
Gem integrations: Checkr
Gem integrations: Checkr
External
Gem messages
Gem messages
External
Maximizing Gem AI sourcing: Leveraging Gem AI sourcing agents for top results
Maximizing Gem AI sourcing: Leveraging Gem AI sourcing agents for top results
External
GDPR (General Data Protection Regulation)
GDPR (General Data Protection Regulation)
External
Schedule automated reports
Schedule automated reports
External
Gem matching wrong candidate in Greenhouse when sourcing someone
Gem matching wrong candidate in Greenhouse when sourcing someone
External
Gem integrations: Teamtailor
Gem integrations: Teamtailor
External
Gem integrations: YC Work at a Startup
Gem integrations: YC Work at a Startup
External
Adding candidates to a job in Gem ATS
Adding candidates to a job in Gem ATS
External
Configuring scorecard templates in Gem ATS
Configuring scorecard templates in Gem ATS
External
Gem Scheduling: Set up a scheduling calendar in Google Workspace
Gem Scheduling: Set up a scheduling calendar in Google Workspace
External
Gem ATS: Finding and applying to a job as a candidate
Gem ATS: Finding and applying to a job as a candidate
External
Resume book upload
Resume book upload
External
Gem integrations: Breezy
Gem integrations: Breezy
External
Gem ATS: Adding pay transparency to job posts
Gem ATS: Adding pay transparency to job posts
External
Enable CAPTCHA for Gem ATS job applications and forms
Enable CAPTCHA for Gem ATS job applications and forms
External
[DRAFT] How do I schedule custom interviews not found in my ATS?
[DRAFT] How do I schedule custom interviews not found in my ATS?
Internal
Using the Gem Chrome extension in Gmail guide
Using the Gem Chrome extension in Gmail guide
External
Passthrough rates
Passthrough rates
External
Nurture Sequences
Nurture Sequences
External
Organize Projects with Project fields
Organize Projects with Project fields
External
Prospect Search: Filters
Prospect Search: Filters
External
Verifying DNS records for Gem campaigns
Verifying DNS records for Gem campaigns
External
One-off messages
One-off messages
External
Generate offers for candidates
Generate offers for candidates
External
What happens when an email Sequence to a candidate bounces?
What happens when an email Sequence to a candidate bounces?
External
Gem access types and permissions
Gem access types and permissions
External
Custom tokens
Custom tokens
External
Gem standard FAQs
Gem standard FAQs
External
Gem ATS: Opening approvals
Gem ATS: Opening approvals
External
AI scoring criteria best practices
AI scoring criteria best practices
External
Gem ATS: Generate offers for candidates
Gem ATS: Generate offers for candidates
External
Text message (SMS) sequences
Text message (SMS) sequences
External
Email account API limit error
Email account API limit error
External
Gem data export format/schema
Gem data export format/schema
External
Gem AI sourcing: Review talent profiles
Gem AI sourcing: Review talent profiles
External
Aligning Gem Projects with Greenhouse jobs
Aligning Gem Projects with Greenhouse jobs
External
Do Not Contact company list
Do Not Contact company list
External
[DRAFT] Scheduling interviews in Gem ATS
[DRAFT] Scheduling interviews in Gem ATS
Internal
Pipeline Analytics filters - SmartRecruiters
Pipeline Analytics filters - SmartRecruiters
External
InMail activity tracking
InMail activity tracking
External
Gem Scheduling: Training programs
Gem Scheduling: Training programs
External
Adding candidates from Greenhouse into Gem
Adding candidates from Greenhouse into Gem
External
Gem integrations: JazzHR
Gem integrations: JazzHR
External
Gem ATS: Posting jobs to external job boards
Gem ATS: Posting jobs to external job boards
External
What does Gem integrate with? | Integrations library
What does Gem integrate with? | Integrations library
External
Gem Scheduling: Self-scheduling links not showing full availability
Gem Scheduling: Self-scheduling links not showing full availability
External
Forecasting and planning
Forecasting and planning
External
Talent Marketing: How to build and design a landing page on Gem
Talent Marketing: How to build and design a landing page on Gem
External
Gem ATS: Conditional offer sections
Gem ATS: Conditional offer sections
External
Gem Scheduling: Connect a Lever account
Gem Scheduling: Connect a Lever account
External
Gmail aliases
Gmail aliases
External
Gem Scheduling: Set up Microsoft Teams for video conferencing
Gem Scheduling: Set up Microsoft Teams for video conferencing
External
Welcome to Gem’s all-in-one recruiting platform!
Welcome to Gem’s all-in-one recruiting platform!
External
Gem Scheduling: Superdays
Gem Scheduling: Superdays
External
How to create a Project in Gem
How to create a Project in Gem
External
Staffing plan: Customer FAQs
Staffing plan: Customer FAQs
External
How do I add a Candidate to a second Sequence in Gem?
How do I add a Candidate to a second Sequence in Gem?
External
Gem Scheduling: Email templates
Gem Scheduling: Email templates
External
Talent Marketing: How to build a talent community
Talent Marketing: How to build a talent community
External
Gem integrations: Workable
Gem integrations: Workable
External
Adding a candidate to Gem without a LinkedIn profile
Adding a candidate to Gem without a LinkedIn profile
External
Gem integrations: Fountain
Gem integrations: Fountain
External
Gem ATS: LinkedIn job wrapping
Gem ATS: LinkedIn job wrapping
External
Top-of-funnel self-scheduling in Gem
Top-of-funnel self-scheduling in Gem
External
Installing the Gem Chrome extension
Installing the Gem Chrome extension
External
LinkedIn PDF resumes not downloading on public profiles
LinkedIn PDF resumes not downloading on public profiles
External
Sequencing best practices
Sequencing best practices
External
Gem integrations: Rapportive
Gem integrations: Rapportive
External
Dashboard library
Dashboard library
External
Gem Scheduling: Supported video conferencing tools
Gem Scheduling: Supported video conferencing tools
External
Gem ATS: Import candidates into jobs via CSV
Gem ATS: Import candidates into jobs via CSV
External
Gem integrations: Comeet
Gem integrations: Comeet
External
Gem AI features overview
Gem AI features overview
External
Disabling the Gem Chrome extension in Gmail
Disabling the Gem Chrome extension in Gmail
External
Clearing your cache
Clearing your cache
External
Dashboards: Job requisition and interview data (Greenhouse)
Dashboards: Job requisition and interview data (Greenhouse)
External
Gem Scheduling: Solve the Google Workspace "Error 400: admin_policy_enforced"
Gem Scheduling: Solve the Google Workspace "Error 400: admin_policy_enforced"
External
Tracking interested response rate
Tracking interested response rate
External
Blank candidate token fallbacks
Blank candidate token fallbacks
External
Gem ATS: Custom application questions
Gem ATS: Custom application questions
External
Sending emails on behalf of (SOBO) guide
Sending emails on behalf of (SOBO) guide
External
[DRAFT] What is the Interview Templates page?
[DRAFT] What is the Interview Templates page?
Internal
Gem Scheduling: Zoom Meeting hosts
Gem Scheduling: Zoom Meeting hosts
External
Gem Scheduling: Set up a scheduling calendar in Outlook
Gem Scheduling: Set up a scheduling calendar in Outlook
External
Gem integrations: Lever setup
Gem integrations: Lever setup
External
Gem integrations: Workday
Gem integrations: Workday
External
Gem Scheduling: Available tokens
Gem Scheduling: Available tokens
External
Project fields best practices
Project fields best practices
External
Hiring Manager guide
Hiring Manager guide
External
Self-scheduling in Gem guide
Self-scheduling in Gem guide
External
Adding a Candidate to Gem from sourcing sites
Adding a Candidate to Gem from sourcing sites
External
What browsers does Gem support?
What browsers does Gem support?
External
Account linking for agencies
Account linking for agencies
External
Stacked bar charts
Stacked bar charts
External
Getting started: Gem ATS permissions
Getting started: Gem ATS permissions
External
Gem integrations: Calendly V1 API key deprecation
Gem integrations: Calendly V1 API key deprecation
External
Is Gem available on mobile devices?
Is Gem available on mobile devices?
External
Stage outcomes
Stage outcomes
External
Gem jobs user oerview
Gem jobs user oerview
External
Pipeline Analytics: Stage mapping
Pipeline Analytics: Stage mapping
External
Gem to Greenhouse email and SMS activity sync
Gem to Greenhouse email and SMS activity sync
External