(Internal) JazzHR Integration

Enabling for Customers

1. When a customer wants to turn on their integration, please navigate to the Support dashboard and set their ATS to JazzHR.
2. For the JazzHR integration, customers need to gather their JazzHR API Key first:
1. Every Gem user will authenticate based on their company’s JazzHR API Key (should be the same token for every user). They can get this token from their IT/JazzHR admin, under the Settings section:

Once #1+2 steps are done, customers are now ready to turn on the integration.

1. Open up your Gem sidebar
2. Click Connect , which will then display an authentication modal
3. Enter the JazzHR API Key in ‘Enter your JazzHR API key’ modal and submit
4. Now you’re all set!

Dedupe & Upload Functionality

Duplicate check against JazzHR

• We surface potential duplicates based on name & email
• As with our other ATS integrations, we first check whether the candidate exists in JazzHR and show you in the minimized Gem extension.
• When duplicates are surfaced, user can ‘Merge with selected profile’ or ‘Upload as new candidate’

Upload as new candidate

JazzHR requires the following fields for upload:

• First Name, Last Name
• Email
• (Job - Optional)

Additional information

• The uploaded candidate will show up as ‘New’ status in JazzHR
• Please note: Since we authenticate based on the JazzHR team-wide Access Token, there’s a possibility that some permissions are not respected (for ex. you may be able to upload to jobs you may not have access to in the Jobs drop-down). We do by default hide any jobs listed as “confidential”

📖 Customer-facing Resources

• Setting up Your JazzHR Integration

• Enabling for Customers
• Dedupe & Upload Functionality
• Duplicate check against JazzHR
• Upload as new candidate
• Additional information