Sourcing getting started guide
Sourcing getting started guide
Greenhouse Pipeline Analytics setup guide
Greenhouse Pipeline Analytics setup guide
Gem integrations: Rapportive
Gem integrations: Rapportive
(Internal) Support: General error message debugging guide
(Internal) Support: General error message debugging guide
Installing the Gem Chrome extension
Installing the Gem Chrome extension
Gem standard FAQs
Gem standard FAQs
Outreach Stats overview guide
Outreach Stats overview guide
Gem Scheduling: Set up a scheduling calendar in Google Workspace
Gem Scheduling: Set up a scheduling calendar in Google Workspace
Adding manual stages (“To-dos”) to your Sequences
Adding manual stages (“To-dos”) to your Sequences
(Internal) Current list of data subprocessors supplying supplementary candidate data
(Internal) Current list of data subprocessors supplying supplementary candidate data
(Internal) Sequences: Linking Gem Sequence activity for an ATS job
(Internal) Sequences: Linking Gem Sequence activity for an ATS job
Deleting or removing prospects
Deleting or removing prospects
Data Refresh
Data Refresh
Capacity Planner: Insights and charts
Capacity Planner: Insights and charts
Welcome to Gem’s all-in-one recruiting platform!
Welcome to Gem’s all-in-one recruiting platform!
Gem ATS: Opening approvals
Gem ATS: Opening approvals
Gem integrations: Slack
Gem integrations: Slack
Gem Scheduling: Zoom conflicts
Gem Scheduling: Zoom conflicts
Click tracking
Click tracking
Aligning Gem Projects with Greenhouse jobs
Aligning Gem Projects with Greenhouse jobs
Gem Scheduling: Customize company branding
Gem Scheduling: Customize company branding
Gem Talent Community
Gem Talent Community
[DRAFT] What is the Jobs page?
[DRAFT] What is the Jobs page?
Gem 2025 Observed Holidays
Gem 2025 Observed Holidays
Setting up your Greenhouse Harvest API key
Setting up your Greenhouse Harvest API key
(Internal) Enabling SMS for a Gem team (for TSEs or Engineers)
(Internal) Enabling SMS for a Gem team (for TSEs or Engineers)
Technical requirements
Technical requirements
(Internal) OFCCP, Diversity, and URM Best Practices
(Internal) OFCCP, Diversity, and URM Best Practices
(Internal) Support: Customer layoffs guide
(Internal) Support: Customer layoffs guide
Gem Scheduling: Unschedulable interviews in Greenhouse
Gem Scheduling: Unschedulable interviews in Greenhouse
(Internal) Order Form language to include a cap on renewal pricing
(Internal) Order Form language to include a cap on renewal pricing
Gmail: How many recipients can I send email Sequences to at one time?
Gmail: How many recipients can I send email Sequences to at one time?
(Internal) How Gem uses the requested email permissions
(Internal) How Gem uses the requested email permissions
InMail activity tracking
InMail activity tracking
Prospect Search: Filters
Prospect Search: Filters
Gem ATS: Configure offer admin settings
Gem ATS: Configure offer admin settings
Gem Scheduling: Zoom Meeting hosts
Gem Scheduling: Zoom Meeting hosts
Get started with Gem Scheduling
Get started with Gem Scheduling
(Internal) Support: Sales conversation hand-offs (to/from)
(Internal) Support: Sales conversation hand-offs (to/from)
Gem integrations: iMocha
Gem integrations: iMocha
(Internal) Data usage and model training for Gem AI features
(Internal) Data usage and model training for Gem AI features
Talent Marketing: How to build and design a landing page on Gem
Talent Marketing: How to build and design a landing page on Gem
(Internal) Gem ATS feature capabilities, syncs and permissions
(Internal) Gem ATS feature capabilities, syncs and permissions
Organize Projects with Project fields
Organize Projects with Project fields
Dashboards overview
Dashboards overview
Is Gem available on mobile devices?
Is Gem available on mobile devices?
Gem integrations: Calendly
Gem integrations: Calendly
Unsubscribe links
Unsubscribe links
(Internal) What is the Office Wi-Fi?
(Internal) What is the Office Wi-Fi?
Talent Marketing: Events module
Talent Marketing: Events module
Gem integrations: CodeSignal
Gem integrations: CodeSignal
Gem jobs user oerview
Gem jobs user oerview
Gem integrations: Comeet
Gem integrations: Comeet
How do I manually log touchpoints in Gem?
How do I manually log touchpoints in Gem?
(Internal) Gem's current subprocessor listA copy of Gem’s current subprocessor list for attaching to DPAs or sending directly to customers can be found here, and consists of the following:
(Internal) Gem's current subprocessor listA copy of Gem’s current subprocessor list for attaching to DPAs or sending directly to customers can be found here, and consists of the following:
Connecting to Greenhouse via the Gem Chrome extension
Connecting to Greenhouse via the Gem Chrome extension
(Internal) Gem ATS Design Partners contract language
(Internal) Gem ATS Design Partners contract language
Adding candidates from Greenhouse into Gem
Adding candidates from Greenhouse into Gem
(Internal) Setting up an Order Form to support a billing agent
(Internal) Setting up an Order Form to support a billing agent
Talent pools best practices
Talent pools best practices
Gem integrations: Calendly V1 API key deprecation
Gem integrations: Calendly V1 API key deprecation
How to send Sequences as someone else
How to send Sequences as someone else
Pipeline Analytics overview guide
Pipeline Analytics overview guide
Creating a Project in Gem
Creating a Project in Gem
Create talent pools with Prospect Search
Create talent pools with Prospect Search
What happens when an email Sequence to a candidate bounces?
What happens when an email Sequence to a candidate bounces?
Gem integrations: CoderPad
Gem integrations: CoderPad
Getting started: Gem ATS permissions
Getting started: Gem ATS permissions
Email permissions within Gem (Gmail)
Email permissions within Gem (Gmail)
Gem Scheduling: Set up Zoom for video conferencing
Gem Scheduling: Set up Zoom for video conferencing
Gem AI legal, privacy and compliance FAQs
Gem AI legal, privacy and compliance FAQs
Data Refresh
Data Refresh
Gem integrations: Recruitee
Gem integrations: Recruitee
Gem AI sourcing: Filters best practices
Gem AI sourcing: Filters best practices
Data retention policy
Data retention policy
Prospect Search: Filters guide
Prospect Search: Filters guide
Dashboards: Job requisition and interview data (Greenhouse)
Dashboards: Job requisition and interview data (Greenhouse)
Gem integrations: Greenhouse setup
Gem integrations: Greenhouse setup
Getting started with Gem Projects: Overview and dashboard
Getting started with Gem Projects: Overview and dashboard
Call forwarding: Receive candidate phone calls from your Gem phone number
Call forwarding: Receive candidate phone calls from your Gem phone number
Gem ATS: Conditional offer sections
Gem ATS: Conditional offer sections
Send on-behalf-of using multiple accounts (for agencies)
Send on-behalf-of using multiple accounts (for agencies)
Gem ATS: Openings
Gem ATS: Openings
Greenhouse | Gem integrations
Greenhouse | Gem integrations
Gem ATS: Offer approvals
Gem ATS: Offer approvals
Custom application questions in Gem ATS
Custom application questions in Gem ATS
Open tracking
Open tracking
Talent Pipeline: Status and SLA indicators
Talent Pipeline: Status and SLA indicators
Automatically track Sequence reply statuses
Automatically track Sequence reply statuses
Prospect Search: Overview guide
Prospect Search: Overview guide
Gem matching wrong candidate in Greenhouse when sourcing someone
Gem matching wrong candidate in Greenhouse when sourcing someone
Getting started with Gem Sequences: Overview and dashboard
Getting started with Gem Sequences: Overview and dashboard
Sending InMail Sequences in Gem
Sending InMail Sequences in Gem
Gem ATS: Posting jobs to external job boards
Gem ATS: Posting jobs to external job boards
Creating and organizing team-wide talent pools in Gem: Best practices
Creating and organizing team-wide talent pools in Gem: Best practices
Rules of engagement in Gem
Rules of engagement in Gem
Gem integrations: Jobvite
Gem integrations: Jobvite
Custom fields in Gem: Organizing candidates and projects
Custom fields in Gem: Organizing candidates and projects
Talent Pipeline: Overview
Talent Pipeline: Overview
Gem integrations: Breezy
Gem integrations: Breezy
Add and remove team members
Add and remove team members
Gem Scheduling: Configure a job for scheduling
Gem Scheduling: Configure a job for scheduling
Using the Gem Chrome extension in Gmail
Using the Gem Chrome extension in Gmail
Generate offers for candidates
Generate offers for candidates
Outreach stats overview
Outreach stats overview
Talent Pipeline: Weekly email export
Talent Pipeline: Weekly email export
Is Javascript running?
Is Javascript running?
Advanced features in Gem
Advanced features in Gem
Editing Sequences in Gem
Editing Sequences in Gem
GDPR (General Data Protection Regulation)
GDPR (General Data Protection Regulation)
Gem Scheduling: The Scheduling Queue
Gem Scheduling: The Scheduling Queue
Attribution In Pipeline Analytics
Attribution In Pipeline Analytics
Text message (SMS) sequences
Text message (SMS) sequences
Application Review: Overview and getting started
Application Review: Overview and getting started
Gem ATS: Custom application questions
Gem ATS: Custom application questions
Pipeline Analytics: Overview
Pipeline Analytics: Overview
Gem Scheduling: The self-scheduling workflow
Gem Scheduling: The self-scheduling workflow
Gem ATS: Candidates
Gem ATS: Candidates
SAML configurations in Gem
SAML configurations in Gem
Configuring scorecard templates in Gem ATS
Configuring scorecard templates in Gem ATS
Gem integrations: YC Work at a Startup
Gem integrations: YC Work at a Startup
No emails found
No emails found
Similar prospects
Similar prospects
Email account API limit error
Email account API limit error
Reinstalling the Gem Chrome extension
Reinstalling the Gem Chrome extension
Merging duplicate Gem profiles
Merging duplicate Gem profiles
Saving and sharing reports
Saving and sharing reports
Gem ATS: Set data retention policy
Gem ATS: Set data retention policy
Holiday settings for Sequences
Holiday settings for Sequences
Using Prospect Search for sourcing rediscovery
Using Prospect Search for sourcing rediscovery
Gem ATS: Custom demographic survey
Gem ATS: Custom demographic survey
Gem Pages
Gem Pages
Error when uploading or viewing profiles with Greenhouse
Error when uploading or viewing profiles with Greenhouse
Gem integrations: Lever setup
Gem integrations: Lever setup
Custom tokens
Custom tokens
ATS candidate rediscovery (ATS search)
ATS candidate rediscovery (ATS search)
Dashboard library
Dashboard library
Pipeline Analytics - Lever
Pipeline Analytics - Lever
Funnel view vs. Activity view
Funnel view vs. Activity view
Gem Scheduling: Greenhouse subdomains
Gem Scheduling: Greenhouse subdomains
Import candidates and prospects to Gem Projects
Import candidates and prospects to Gem Projects
Sequences overview
Sequences overview
Passthrough rates
Passthrough rates
Gem integrations: Taleo
Gem integrations: Taleo
Get started with AI sourcing
Get started with AI sourcing
Tracking interested response rate
Tracking interested response rate
Gem ATS: Attaching files
Gem ATS: Attaching files
Outreach content best practices
Outreach content best practices
CRM overview
CRM overview
AI scoring criteria best practices
AI scoring criteria best practices
Gem integrations: GoodTime Meet
Gem integrations: GoodTime Meet
AI sourcing best practices: Troubleshooting too few or too many profiles
AI sourcing best practices: Troubleshooting too few or too many profiles
Sharing Sequences
Sharing Sequences
Posting jobs to external job boards
Posting jobs to external job boards
Creating and managing jobs in Gem ATS
Creating and managing jobs in Gem ATS
Configuring default Sequences for a Project
Configuring default Sequences for a Project
Gem Scheduling: Connect a Lever account
Gem Scheduling: Connect a Lever account
Gem Scheduling: Required permissions for Microsoft 365
Gem Scheduling: Required permissions for Microsoft 365
Adding candidates to a job in Gem ATS
Adding candidates to a job in Gem ATS
Forecasting and planning with Pipeline Analytics
Forecasting and planning with Pipeline Analytics
Adding a Candidate to Gem from sourcing sites
Adding a Candidate to Gem from sourcing sites
Gem Scheduling: Connect a HackerRank account
Gem Scheduling: Connect a HackerRank account
Gem Scheduling: Importing Microsoft 365 users as interviewers
Gem Scheduling: Importing Microsoft 365 users as interviewers
Gem integrations: JobTarget
Gem integrations: JobTarget
Email deliverability best practices
Email deliverability best practices
Gem ATS: Adding pay transparency to job posts
Gem ATS: Adding pay transparency to job posts
Stage outcomes
Stage outcomes
Gem ATS: Generating XML feed for job board postings
Gem ATS: Generating XML feed for job board postings
Gem ATS: Adding take home assignments to your job interview plan
Gem ATS: Adding take home assignments to your job interview plan
Gem ATS: Configure scorecard templates
Gem ATS: Configure scorecard templates
Gem Scheduling: Set up a scheduling calendar in Outlook
Gem Scheduling: Set up a scheduling calendar in Outlook
Gem ATS: CSV data migration
Gem ATS: CSV data migration
Disabling the Gem Chrome extension in Gmail
Disabling the Gem Chrome extension in Gmail
Custom groupings
Custom groupings
AI-powered App Review
AI-powered App Review
Sourcing and messaging prospects using Gem: Best practices
Sourcing and messaging prospects using Gem: Best practices
Gem to Greenhouse email and SMS activity sync
Gem to Greenhouse email and SMS activity sync
Gem ATS: Finding and applying to a job as a candidate
Gem ATS: Finding and applying to a job as a candidate
How to create a Project in Gem
How to create a Project in Gem
Prospect Search: Saved search automations
Prospect Search: Saved search automations
Stacked bar charts
Stacked bar charts
Import people from Entelo into Greenhouse using Gem
Import people from Entelo into Greenhouse using Gem
Uploading CSVs to Gem
Uploading CSVs to Gem
Gem messages
Gem messages
Gem Scheduling: Available tokens
Gem Scheduling: Available tokens
Gem ATS data export schema
Gem ATS data export schema
Clearing your cache
Clearing your cache
Using Prospect Search for ATS rediscovery
Using Prospect Search for ATS rediscovery
Gem integrations: HRISes
Gem integrations: HRISes
Gem AI features overview
Gem AI features overview
When does the week begin for stats?
When does the week begin for stats?
Gem ATS: Manage global notifications settings
Gem ATS: Manage global notifications settings
Gem integrations: SuccessFactors
Gem integrations: SuccessFactors
Gem ATS: Linking Gem users to their candidates' profiles
Gem ATS: Linking Gem users to their candidates' profiles
Gem Scheduling: Access permissions
Gem Scheduling: Access permissions
Gem ATS: Manually scheduling interviews
Gem ATS: Manually scheduling interviews
Gem ATS: Overview
Gem ATS: Overview
Gem Scheduling: The Gem Scheduling Chrome extension
Gem Scheduling: The Gem Scheduling Chrome extension
Gem Scheduling: Email templates
Gem Scheduling: Email templates
Bulk import people into Greenhouse from a Gem Project
Bulk import people into Greenhouse from a Gem Project
Pipeline Analytics: Stages
Pipeline Analytics: Stages
Gem integrations: Ashby
Gem integrations: Ashby
Gem Scheduling: Superdays
Gem Scheduling: Superdays
Gem Scheduling: Training programs
Gem Scheduling: Training programs
Gem integrations: Splash
Gem integrations: Splash
Editing Sequences
Editing Sequences
Gem ATS: Manage rejection and dropout reasons
Gem ATS: Manage rejection and dropout reasons
Gem ATS: Referrals
Gem ATS: Referrals
(Internal) LinkedIn Partnership Objection Handling
(Internal) LinkedIn Partnership Objection Handling
Enable CAPTCHA for Gem ATS job applications and forms
Enable CAPTCHA for Gem ATS job applications and forms
Creating outreach Sequences in Gem
Creating outreach Sequences in Gem
Gem Scheduling: Configure a Greenhouse API key
Gem Scheduling: Configure a Greenhouse API key
Transferring candidates between Gem projects
Transferring candidates between Gem projects
Talent Marketing: How to build a talent community
Talent Marketing: How to build a talent community
Gem ATS: Following jobs
Gem ATS: Following jobs
Gem Scheduling: Required permissions for Google Workspace
Gem Scheduling: Required permissions for Google Workspace
Schedule automated reports
Schedule automated reports
Blank candidate token fallbacks
Blank candidate token fallbacks
Gem Scheduling: Supported ATSes
Gem Scheduling: Supported ATSes
Self-scheduling in Gem guide
Self-scheduling in Gem guide
How do I add a Candidate to a second Sequence in Gem?
How do I add a Candidate to a second Sequence in Gem?
Gem Scheduling: Supported calendar tools
Gem Scheduling: Supported calendar tools
Gem custom fields
Gem custom fields
Domain and email address changes
Domain and email address changes
Gem Forms: Create and embed forms
Gem Forms: Create and embed forms
Greenhouse stage transition rules
Greenhouse stage transition rules
Gem integrations: Paycor
Gem integrations: Paycor
Sequence not showing up in the Gem Chrome extension
Sequence not showing up in the Gem Chrome extension
Gem Scheduling overview videos
Gem Scheduling overview videos
Forecasting and planning
Forecasting and planning
Gem individual FAQs
Gem individual FAQs
Talent Pipeline: Active vs. consolidated views
Talent Pipeline: Active vs. consolidated views
Getting started with Capacity Planner
Getting started with Capacity Planner
Gem ATS: Create and manage locations
Gem ATS: Create and manage locations
Locations allow you to specify the geographical area of a job, including the city, country, state or region — and even different office names to distinguish locations within the same city. Each job you create in Gem ATS will be associated with one or more locations, which will be displayed on your Job board.
Gem Scheduling: Set up Microsoft Teams for video conferencing
Gem Scheduling: Set up Microsoft Teams for video conferencing
Gem Scheduling: Manage interviewers
Gem Scheduling: Manage interviewers
Gem integrations: Workday
Gem integrations: Workday
Maximizing Gem AI sourcing: Leveraging Gem AI sourcing agents for top results
Maximizing Gem AI sourcing: Leveraging Gem AI sourcing agents for top results
Adding a candidate to Gem without a LinkedIn profile
Adding a candidate to Gem without a LinkedIn profile
Setting up Gem webhooks in Greenhouse
Setting up Gem webhooks in Greenhouse
Pipeline Analytics: Stage mapping
Pipeline Analytics: Stage mapping
Gem ATS: Internal job boards
Gem ATS: Internal job boards
Gem integrations: Bullhorn
Gem integrations: Bullhorn
Sharing a Gem Project
Sharing a Gem Project
Drag and drop to add a person to Gem
Drag and drop to add a person to Gem
Sending email Sequences in Gem guide
Sending email Sequences in Gem guide
Your custom field tokens
Your custom field tokens
Using Gem within Greenhouse
Using Gem within Greenhouse
Gem ATS: Configure your job board
Gem ATS: Configure your job board
Gem for Outlook
Gem for Outlook
Day of week token not populating
Day of week token not populating
Dashboard widgets
Dashboard widgets
Gem Scheduling: Add ‘ignore’ keywords
Gem Scheduling: Add ‘ignore’ keywords
Gem integrations: Enable a third party integration
Gem integrations: Enable a third party integration
Gem integrations: Workable
Gem integrations: Workable
(Internal) January 2026 Eightfold AI Ranking litigation
(Internal) January 2026 Eightfold AI Ranking litigation
Getting started with Talent Compass
Getting started with Talent Compass
Gem Scheduling: Self-scheduling links not showing full availability
Gem Scheduling: Self-scheduling links not showing full availability
Gem ATS: Manage candidates as an agency recruiter
Gem ATS: Manage candidates as an agency recruiter
Configuring consent for Gem in Microsoft Office 365
Configuring consent for Gem in Microsoft Office 365
Gem ATS: Manage job close reasons
Gem ATS: Manage job close reasons
Dashboards: Overview and creation
Dashboards: Overview and creation
Gem pricing
Gem pricing
DEI race/ethnicity in Gem
DEI race/ethnicity in Gem
Gem AI sourcing: Review talent profiles
Gem AI sourcing: Review talent profiles
Gem integrations: Checkr
Gem integrations: Checkr
Gem Scheduling: Solve the Google Workspace "Error 400: admin_policy_enforced"
Gem Scheduling: Solve the Google Workspace "Error 400: admin_policy_enforced"
Resume book upload
Resume book upload
Gem ATS: Create and manage departments
Gem ATS: Create and manage departments
Advanced Topics and Tips
Advanced Topics and Tips
Gem ATS: Send offers to candidates
Gem ATS: Send offers to candidates
Gem Scheduling: Interviewer seats and interviewer pools
Gem Scheduling: Interviewer seats and interviewer pools
Admins getting started guide
Admins getting started guide
Gem integrations: Teamtailor
Gem integrations: Teamtailor
Projects overview
Projects overview
Sourcing with Gem on Indeed
Sourcing with Gem on Indeed
Gem integrations: Sterling
Gem integrations: Sterling
Gem Scheduling: Interview templates
Gem Scheduling: Interview templates
What browsers does Gem support?
What browsers does Gem support?
Gem ATS: Manage agencies and agency recruiters
Gem ATS: Manage agencies and agency recruiters
Gem integrations: Lever - importing EEOC survey data into Gem
Gem integrations: Lever - importing EEOC survey data into Gem
The Pipeline Analytics dashboard
The Pipeline Analytics dashboard
Creating Sequences
Creating Sequences
Offer templates and tokens in Gem ATS
Offer templates and tokens in Gem ATS
Handing off work in Gem
Handing off work in Gem
Gem Scheduling: The request availability workflow
Gem Scheduling: The request availability workflow
Gem ATS: Generate offers for candidates
Gem ATS: Generate offers for candidates
Gem Scheduling: Connect a CoderPad account
Gem Scheduling: Connect a CoderPad account
Gem Scheduling: Training pools
Gem Scheduling: Training pools
Sharing and collaborating with Gem
Sharing and collaborating with Gem
One-off messages
One-off messages
Gem Scheduling: Hiring meetings
Gem Scheduling: Hiring meetings
Gem integrations: Rippling
Gem integrations: Rippling
Offboard Gem users
Offboard Gem users
Gem ATS: Create and manage sources
Gem ATS: Create and manage sources
Sources help your team track where applications come from, so you can compare recruiting channels and measure ROI.
Managing candidates in process in Gem ATS
Managing candidates in process in Gem ATS