Audience
Internal
Displayed Description
Page Type
Article
Product | SuccessFactors integration |
Expert(s) | Brad Edwards, John Yamashiro (Enterprise EPD team) |
Slack channel | #success-factors-integration |
This article was last verified on | 03/12/2024 |
🔍 Articles in This Section
Please use the following list to see additional internal articles regarding the SuccessFactors integration:
- (Internal) SuccessFactors Integration Overview
- (Internal) SuccessFactors Integration Customer Eligibility and Setup
- (Internal) SuccessFactors Integration Available Features and FAQ
- (Internal) SuccessFactors Integration Expected Real-time Webhooks (📍you are here)
This is a table of what actions are supposed to trigger a real-time (real-time = ~15 minutes delay) update from SuccessFactors after the integration is set up.
Webhook is for: | Action taken: | Does SuccessFactors send a webhook?
✅ = Yes (the object the webhook is for is updated “real-time”)
❌ = No |
Update of Candidate profile | ||
Update contact email | ✅ | |
Update phone | ✅ | |
Update name | ✅ | |
Add resume attachment | ✅ | |
Add tag | ✅ | |
Edit education | ✅ | |
Edit work experience | ✅ | |
Create new profile through external career site | ✅ | |
Upload candidate through sidebar | ✅ | |
Update of Application | ||
External candidate applies to job through career page | ❌ | |
Forward Candidate to Job | ❌ | |
Invite Candidate to Apply | ❌ | |
Manually add candidate to job through the UI | ❌ | |
Add comment | ✅ | |
Changing application status | ✅ | |
Recruiter manually updates application fields (e.g. ethnicity, conviction response, disability) on Non-Applicant | ✅ | |
Add tag to candidate through application view | ❌ | |
Close / Reopen Candidate from Consideration | ❌
Note: closing/re-opening candidate from consideration are legacy features, and have been replaced by ‘Disqualify’ candidate that does fire an event | |
Disqualify candidate | ✅ | |
Update of Job Requisition | ||
Create job requisition | ✅ | |
Change title (internal/external) | ✅ | |
Change status | ✅ | |
Change job location (country/state) | ✅ | |
Change job role | ✅ | |
Change recruiter | ✅ | |
Change hiring manager | ✅ |