(Internal) How to update a billing address for a customer

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Oct 1, 2025 1:13 PM

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Apr 7, 2026 9:42 PM

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Renée Carignan

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If a customer informs you that their billing address needs to be changed, you can update the address in Salesforce and forward the email to ar@gem.com. Updating the address in Salesforce will enable us to use the updated address for any future invoices, but any open invoices will need to be updated manually and then resent to the customer. ar@gem.com will take care of that part.