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A copy of Gem’s current subprocessor list for attaching to DPAs or sending directly to customers can be found here, and consists of the following:
Amazon Web Services, Inc. | Servers and network infrastructure | US |
Google LLC (formerly known as Google Inc.), Google Ireland Limited, Google Asia Pacific Pte. Ltd., or any other entity that directly or indirectly controls, is controlled by, or is under common control with Google LLC | Google Cloud platform service provider | US |
Microsoft Corporation | Azure services/OpenAI | US |
salesforce.com, inc./Heroku | Application infrastructure support, sales/customer relationship management | US |
Snowflake | Data warehouse & analytics infrastructure | US |
FullStory, Inc. | Website analytics | US |
Sentry (Functional Software, Inc.) | Crash & error monitoring | US |
Elasticsearch Inc. | In-product search infrastructure | US |
Stripe, Inc. | Payment processing platform (only applicable to credit card payments) | US |
Zendesk, Inc | Cloud-based customer support services | US |
Twilio, Inc. | For messaging services - cloud communications platform | US |
Merge API Inc | Data integration solution to help connect to various ATS (Applicant Tracking Systems) and other internal systems | US |