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Sometimes, PDF downloads stop working on public LinkedIn profiles.
To verify if this is a problem with LinkedIn or Gem, check your downloads folder to see whether the PDF Resume was downloaded or not.
- If the PDF isn’t in your downloads folder, it means LinkedIn is having issues with downloading the PDF. Please contact LinkedIn Support.
- If the PDF is in your downloads folder, but the Gem extension doesn’t expand, Gem may have an issue. Please contact support@gem.com.
Unfortunately, when LinkedIn breaks PDF downloads, they often break for a few days at a time.
In the past when this has happened, downloads on recruiter profiles still work. We recommend switching to your Recruiter account until LinkedIn fixes this issue.