Table of Contents:

Overview

We know how many great candidates you have in your ATS -- some companies have a decades-old treasure trove of silver medalists and other highly qualified, already-warm candidates waiting to be reengaged.

Using Gem Prospects, users can search across not only all Gem candidates in their CRM (like they would with Prospect Filters), but also all candidates from their ATS (Greenhouse only for now; support for additional ATSes coming soon).

We call this workflow “ATS Candidate Rediscovery,” as the primary use case is centered around finding previously engaged and qualified candidates who were in the interview process at some point in the past. This should be every recruiter and sourcer's first place to start building pipeline: if you're searching for SDR managers, maybe go look at SDRs who rejected your offers 2 years ago, since they may have gotten promoted since then. Or if you're looking for women who previously applied to your Front End Software Engineer role and received mostly positive scorecards in the onsite interviews, we can get you that list too. 🙂

Once you've narrowed your search results down to a list of candidates you want to reengage, just add them all to a sequence and wait for the replies to start trickling in.

Eligibility

As of now, this functionality is available only to Greenhouse customers on Gem Teams and Enterprise packages.

How it Works

Gem Prospects now indexes all non-active candidates from your ATS (only Greenhouse as of now) and surfaces them in search results as well. In order to find qualified candidates from the past, we've added a new section of filters that allows you to search for non-active candidates from your ATS who've applied to certain jobs, reached a certain interview stage, received certain scores on their interviews, and more.

Read a higher-level overview on Gem Prospects here, and a deeper overview of how all the filters work here.

What can I do with ATS candidates from the search results?

After you’ve identified some candidates that you want to reengage — whether they’re Gem candidates or candidates from your ATS — you can act on them the way you normally would with a batch of search results in Prospects:

  • Add them to a Project

  • Add them to a Sequence -- reengage all of these warm, previously-active candidates with just a few clicks

  • Do anything in the “Actions” menu (bulk log activity, bulk set reminder, etc)

How do the "Closed Applications" filters work?

In Prospects, you’ll see a new section of filters called “Closed applications.” Remember that these filters only work on Candidates with no open job applications — i.e. candidates with any currently open applications won’t appear in search results, even if they also have previously closed applications.

Using Greenhouse-specific candidates implicitly filters out any Gem-only candidates. i.e. filtering on "Rejection Reason" doesn't make sense for candidates who've never interviewed at your company before, so candidates who only have Gem profiles with no linked Greenhouse profile won't appear in search results.

The "Closed Applications" filter section lets you filter on:

  • Job: the Greenhouse job that the candidate applied to previously

  • Rejection reason

  • Reached interview stage

  • Scorecards

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FAQs

Why do I see a different number of results in Gem vs. in Greenhouse?

Some possible reasons:

  • Gem has robust deduplication efforts so you don't see 7 identical records in your search results. This means that in Greenhouse, 4 candidates could have the same name, but Gem may collapse them all into one row in Prospects search results if we're confident that they're all the same person.

  • Gem Prospects excludes Greenhouse-only candidates who are:

    • attached to any applications that are currently active

    • are marked as hired

Note, however, that Gem candidates who were uploaded to Greenhouse and have open applications can appear in search results.

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