In addition to enabling 3rd party cookies, Javascript is required to help Gem function correctly. If you are noticing that things on the page, or the extension just don’t look right, make sure that you have Javascrpt enabled for your instance of Chrome. You check this by doing the following:  

  1. On your computer, open Chrome.

  2. At the top right, click More 

  3. And then Settings.

  4. At the bottom, click Advanced.

  5. Under "Privacy and security," click Content settings.

  6. Click JavaScript.

  7. Turn on Allowed (recommended).

Still having browser issues? Feel free to reach out to the Gem team by emailing us directly at or press "Chat with Us" in the Gem home page.

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