Pipeline Analytics is a Gem feature that allows you to view your entire talent pipeline at glance. By taking Gem Sequence data (Send and Reply) and juxtaposing them with your team's Greenhouse Stages, we are able to give you a full-funnel view from initial outreach to accepting your offer.

How Pipeline Analytics gets Greenhouse data into Gem

Pipeline Analytics works by using Greenhouse Webhooks to let Gem know when changes are made in your team's Greenhouse instance. This allows Pipeline Analytics to show candidates in your Greenhouse funnel and allow you to filter on Greenhouse attributes.

To get and set up Pipeline Analytics for your team, contact your Gem Customer Success Manager. Setup includes:

  • Enabling the Pipeline Analytics feature for your team.

  • Creating a Greenhouse Harvest API key for Gem.

  • Setting up Greenhouse Webhooks that Pipeline Analytics requires.

  • Once complete, your Gem Customer Success Manager will help run an initial Greenhouse data import to pull all of your Greenhouse data into Gem. After this, a combination of automated regular data syncs and Greenhouse Webhooks will keep your Greenhouse data up to date in Gem.

Have questions about Gem Pipeline Analytics? Feel free to reach out to the Gem team by emailing us directly at support@gem.com or press "Chat with Us" in the Gem home page.

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