Sometimes, PDF downloads stop working on public LinkedIn profiles.

To verify if this is a problem with LinkedIn or Gem, check your downloads folder to see whether the PDF Resume was downloaded or not.

  • If the PDF isn't in your downloads folder, it means LinkedIn is having issues with downloading the PDF.

  • If the PDF is in your downloads folder, but the Gem extension doesn't expand, Gem may have an issue. Please contact or chat with us.

Unfortunately, when LinkedIn breaks PDF downloads, they often break for a few days at a time.

In the past when this has happened, downloads on recruiter profiles still work. We recommend switching to your Recruiter account until LinkedIn fixes this issue.

Have questions on how to download PDF Resumes of candidates? Feel free to reach out to the Gem team by emailing us directly at or press "Chat with Us" in the Gem home page.

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