When you send messages with Gem, they are sent directly through your Gmail or G Suite account. This means they look exactly like they were sent from your Gmail inbox and show up in your Sent Mail folder.

Gem uses the same SSL encryption as Gmail. We use OAuth to make sure all of your sequences send even when your computer is off or you've logged out of Gem. This also means we never store or have access to your password.

Need help with email in Gem? Feel free to reach out to the Gem team by emailing us directly at support@gem.com or press "Chat with Us" in the Gem home page.

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